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What makes a successful repairs model?

What makes a successful repairs model?

Why do Registered Providers (RPs) often struggle to achieve a successful repairs model? From our extensive experience working with Housing Associations nationally, we have seen a range of repairs and maintenance (R&M) delivery models and just about every issue or...
Achieving R&M Success

Achieving R&M Success

With increasing pressure on housing providers to generate cross organisational cost savings, how do you find the balance of delivering a high-quality Repairs and Maintenance (R&M) service whilst keeping a close eye on costs?  The recent trend of insourcing, the...
Five Golden Rules of Procurement

Five Golden Rules of Procurement

What can you do when you discover you are not getting best value from your suppliers? Our Operations Director Rob Bryan takes a look at the five golden rules of procurement. Our recent survey of Major Works rates showed housing providers are not getting value for...
Redefining Successful Procurement

Redefining Successful Procurement

Our recent survey of Major Works rates showed housing providers are not getting value for money and the size of the provider does not guarantee savings or enable procurement of the component parts any cheaper.  Whether we analyse the expenditure at a global or at...