Midland Heart – Transforming contracts to make significant savings

Vantage transformed the way Midland Heart delivered gas maintenance services to their 21,000 customers. With an aim of driving value for money in gas repairs, servicing and installations, Midland Heart entered into a knowledge transfer partnership with Vantage to analyse the contracts, identify the issues and implement a joint delivery project to drive savings and embed improvements. This involved embedding innovative new approaches to both procurement and contract management.

The project resulted in over £3 million savings per annum across a 10 year contract and as a result, the savings enabled them to deliver more for less, to reduce customer’s energy bills and carbon footprint of the homes.