What is meant by VFM and how do you embed it into an organisation’s culture?

Issue 02 | December 2013

Hello and welcome to the second bulletin. I trust you enjoyed the first one, judging by the feedback I received some of you certainly did!

Is it any wonder that housing providers are struggling to embed VFM when very few people appear to understand exactly what it is.

There is no universally agreed definition for people to follow.

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