We are leaders in Strategic Performance Improvement, working across areas including Repairs & Maintenance and Organisational Design & Transformation. We help leaders focus their attention on activities that will have the greatest impact on achieving their strategic goals.
Working collaboratively with executive teams, we get under the hood of a business to understand their value drivers and barriers to change. Using our analytical insight, we help clients to implement change in those areas that really matter, helping them to improve the customer experience and increase their financial strength. This allows clients to improve existing homes and build new ones.
We use leading edge tools and techniques, often seen in other sectors to help our clients understand the ‘art of the possible’ and provide a clear roadmap to help them get there. We work in an innovative way, using Robotic Process Automation to improve the customer experience and unlock staff time.
We work with leading social housing providers including Stonewater, Karbon, Midland Heart, Torus, Pobl, Newlon and Yorkshire Housing.
Our focus is on helping make changes that will stick, leading to sustainable financial and operational improvements.
Break the cycle of endless reviews with no impact.
Strategic Performance Improvement for Social Housing
We work with our clients to deliver change programmes that achieve large sustainable cost reductions. On average we save our clients 26.9% and we can do the same for you at no risk.
Strategic Performance Improvement
As leaders in Strategic Performance Improvement we’ll arm you with the analytical insight and strategic approach to ensure your organisational goals become, and stay, a reality.
Transformation and Organisation Design
The key to achieving your strategic goals is to focus on strategy deployment, through organisational design, team restructuring and ensuring everyone is playing in the right position.
Repairs & Maintenance Strategy
We will help you find the balance of delivering a high quality service whilst keeping a close eye on costs. All of our recommendations are specifically created for your organisation, not a ‘one size fits all’.
Robotic Process Automation
Robotic Process Automation (RPA) is evolving as the new go-to tool in the bid to improve customer experience and unlock staff time. We’re working across the sector to implement successful robotic technologies.
Support for the Sector
Through the creation and facilitation of strategic forums, we support the sector and its executive directors to improve, develop and drive standards in social housing.
Sector Financial Analysis
We publish an annual State of the Sector financial report which powers our Global Accounts Plus online tool to help you to make informed decisions whilst setting budgets.