- Working Group
Empty Homes / Voids
Join us for a practical cross-club working group to share approaches, challenges and innovations across the pre-tenancy and new tenancy journey. This is a cross club with the Customer Club and Assets & Repairs leads.
About this event
Together, we will discuss:
In Pre-Tenancy, what improvements in cross-functional working are delivering improvement in:
- Turnaround time
- Process efficiency
- Cost
- Exploiting the opportunity to undertake retrofit/investment works
- Collaborative culture
How is the role of data intelligence evolving to inform and execute your empty homes strategy (pre-tenancy)?
In new tenancy, what improvements in cross-functional working are delivering improvement in:
- Defects/early tenancy repairs
- Tenancy sustainment
- Customer satisfaction/New tenancy complaints
- Post-void costs
How is the role of data intelligence evolving to improve new tenancy outcomes?
