Join us on 30th January for the launch of the Strategic Operations & Customer Experience Directors forum. The event will give you an opportunity to meet with other Directors in Operations, Transformation, Housing and Customer Experience to learn and share information as a group. The forum will meet three times a year to discuss the current and future challenges facing the sector and be supported by an online platform.
Forum Themes will include:
- Approaches to customer involvement and scrutiny
- Customer insight strategies
- Predictive analytics around tenancy sustainability
- Digital use analytics and approaches to grow & sustain digital channels
Venue & Timings
Location: Stonewater Offices, Crown Lane, Stourbridge, West Midlands DY8 1YD
Date: Thursday 30th January 2020
Time: 13.30 – 16.00
There is no charge to attend.
If you are unable to attend this meeting, but would like to find out more about the forum and future meetings, please get in touch.
Register for the Forum Launch Event 30th Jan 2020